As the system comes back to life, it may take a while to return to normal. After your power is restored, be prepared for additional power outages. Equipment may fail and trees weakened by the storm may fall, resulting in the need for additional repairs. Consider the following:

• If your neighbors get their power back, but you don't, call us at 1-800-465-1212 

• If you drained your plumbing system, refill your pipes only after heat is restored to your home or building. Check your entire system carefully for leaks.

• If your home has flooding, check with an electrician before turning on anything.

• Once power is restored, reconnect your appliances one at a time to avoid overloading your circuits.

• After a prolonged outage, check food in your refrigerator or freezer carefully. If in doubt, throw it out.

• Check with your local municipality to find out how storm-damaged trees and other debris should be handled. A city, village, town or county may own trees next to your property, so that municipality will be responsible for removing debris from the trees it owns.

• Our first priority is to clear power lines and restore power as quickly and safely as possible. While we will remove broken utility poles, it's your responsibility to remove broken or damaged trees and limbs.

• Know your responsibilities. While we repair electrical lines and meters, you are responsible for your weatherhead and insulator, service entrance, meter box, and main service panel. View our What's Yours, What's Ours brochure for more information. 

For more information, view our Preparation and Restoration video.