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Receive text alerts

Sign up for National Grid state-level broadcast text alerts by texting the word STORM to NGRID (64743)*.

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Outage news & updates

Receive local power restoration text alerts by texting the word SUM followed by your town, county, or state to NGRID (64743)*.

For example, if you live in Syracuse simply text SUM Syracuse.

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Email notifications

Sign up for email alerts during storms as well as access to outage reporting, e-billing and more.

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For up-to-date information, photos from the field, safety tips and more.


* We do not charge customers for this service but message and data rates may apply based on your carrier. We will not send more than four messages a day during major storms. To pause text messages text PAUSE, to resume text RESUME, or to opt out of alerts text STOP to NGRID (64743)