• National Grid provides many ways for you to stay informed during a storm. You can text the word STORM to NGRID (64743) to register for broadcast text alerts. You can also continue to monitor this web site, our facebook and twitter pages as well as your local media for important information.
• Consider all downed wires to be energized and dangerous, including telephone, fiber optic and cable TV wires. They may be in contact with energized electric wires that are not within your view. To report downed electric wires, please call us at 1-800-465-1212
• Disconnect sensitive appliances, such as computers, televisions and microwaves, to avoid potential power surge damage when electricity is restored.
• Keep refrigerator and freezer doors shut-food will stay six to nine hours in a refrigerator without spoiling. Frozen foods will keep about 24 hours.
• Use generators safely-for detailed information, see the Generators section.
• If your home has flooding, check with an electrician before turning on anything.
• If you anticipate an extended outage, consider moving yourself and your family - especially those with special needs - to an alternate location.
• Consider checking on others who may benefit from your assistance.