During a storm, our crews are focused on cutting and clearing trees from power lines to restore power as quickly and safely as possible. While we will remove broken utility poles, homeowners are responsible for removing all broken and/or damaged trees and limbs including those National Grid cuts to expedite service restoration.

Important Note: During or after any storm event, consider all downed wires to be energized and dangerous, including telephone, fiber optic and cable TV wires. They may be in contact with energized electric wires that are not within your view. To report downed electric wires, please call 1-800-867-5222.