Billing & Customer Service

Massachusetts
Electric: 1-800-322-3223
Gas: 1-800-732-3400

Upstate New York
Electric: 1-800-642-4272
Gas: 1-800-642-4272

Metro New York
Gas: 1-718-643-4050

Rhode Island
Electric: 1-800-322-3223
Gas: 1-800-870-1664

Long Island & Rockaways
Gas: 1-800-930-5003



Outages & Emergencies

Massachusetts
Electric: 1-800-465-1212
Gas: 1-800-233-5325 or 911

Upstate New York
Electric: 1-800-867-5222
Gas: 1-800-892-2345 or 911

Metro New York 
Gas: 911 or 1-718-643-4050

Rhode Island
Electric: 1-800-465-1212
Gas: 1-800-640-1595 or 911

Long Island & Rockaways
Gas: 1-800-490-0045 or 911